Privacy Policy

Privacy Policy

COPIER2U SDN BHD (202501047784 | 1649192-P)

1. Introduction

COPIER2U SDN BHD (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Personal Data We Collect

  • Full name
  • Phone number / WhatsApp number
  • Email address
  • Company name
  • Business address
  • IP address and device information
  • Website usage data (cookies, analytics)

3. How We Collect Your Data

  • Website enquiry forms
  • WhatsApp and phone enquiries
  • Email communication
  • Social media interaction
  • Cookies and tracking technologies

4. Purpose of Data Collection

  • Responding to enquiries and quotations
  • Providing copier rental and sales services
  • Customer support
  • Marketing and promotions
  • Website analytics and improvement

5. Marketing, Remarketing & Profiling

We may use your personal data for:

  • Email and WhatsApp marketing
  • Facebook / Instagram remarketing (Meta Pixel)
  • Google Ads remarketing
  • Custom and lookalike audience targeting
  • Personalised advertising

These activities will only be carried out with your explicit consent.

6. Consent

We process your personal data only with your clear and informed consent. You may withdraw your consent at any time.

7. Cookies & Tracking Technologies

We use cookies and technologies such as Meta Pixel and Google Analytics to analyse traffic and deliver targeted advertisements.

8. Disclosure of Personal Data

  • Advertising platforms (Meta, Google)
  • IT service providers and hosting providers
  • CRM and marketing systems

We do not sell your personal data.

9. Cross-Border Data Transfer

Your data may be transferred outside Malaysia. We ensure appropriate safeguards are in place.

10. Data Retention

We retain your personal data only as long as necessary for the stated purposes.

11. Data Security

We implement reasonable measures to protect your personal data from unauthorized access or misuse.

12. Data Breach Notification

In the event of a data breach, we will notify relevant authorities and affected individuals where required.

13. Your Rights

  • Access your personal data
  • Request correction
  • Withdraw consent
  • Opt out of marketing

14. Withdrawal of Consent

You may withdraw consent by:

  • Clicking “unsubscribe” in emails
  • Contacting us directly

15. Third-Party Links

We are not responsible for the privacy practices of external websites.

16. Updates to This Policy

This policy may be updated from time to time.

17. Contact Us

COPIER2U SDN BHD
Company No: 202501047784 (1649192-P)
Email: sales@copier2u.my
Phone: +60377817877

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